November 11, 2014
I wanted to hear more about Spurs since TV and radio in Dallas don't really cover North London's premier football club. In my search I found a few including The Fighting Cock and Echoes of Glory which was exactly what I was looking for. A little bit of Spurs history, trivia, some banter, and some guys just having fun.
After listening to these and tired of watching the garbage on TV I decided to look into some other podcasts outside of soccer. Upon doing so, I replaced most of my entertainment on television (excluding sports) with the following:
PRI's The World
NPR: Planet Money Podcast
Stuff You Should Know
The Fighting Cock Podcast (Tottenham Hotspur)
Echoes of Glory (Tottenham Hotspur)
Men In Blazers
NPR: Ted Radio Hour Podcast
The Football Ramble
The Moth Podcast
The Daily Show Podcast Without Jon Stewart
After you get hooked on a few, it is easier to use an app to keep track of them all. I recommend Podcast Addict (Android). It does a pretty good job of managing my podcasts and haven't really had many issues. If there are some must listen to podcasts that I'm missing out on please let me know!
September 9, 2014
Neal Daftary challenged me to the ALS Bucket Challenge so I accepted and below is my acceptance and my challenge.
I believe that instead of donating to just any cause, you should donate to causes that are near and dear to you. For me those two causes are type 1 diabetes and Alzheimer's so I will be donating to both JDRF and ALZ.
August 26, 2014
One of the first interesting cases I worked in the Contact Center Express TAC was related to silent monitoring and recording. Coming fresh from RTP (Research Triangle Park), I had taken numerous cases where switching or switch based features were of concern and was familiar with troubleshooting that. However with every Cisco VOS platform there is also the challenge of configuring the virtual network appropriately in VMware. If there is a misconfiguration sometimes it can be time consuming to figure out where and what the actual problem is.
Over the course of this issue I kept documenting our troubleshooting and thought it would be helpful to have an example configuration for our customers. With the help of some colleagues and many months of waiting I am proud to finally share this article.
June 26, 2014
At work I do a lot of troubleshooting of Cisco Contact Center Express, MediaSense and SocialMiner. In doing so, I noticed that many of the issues that I was seeing with MediaSense were due to network infrastructure limitations (ACLs) as opposed to actual configuration problems.
After reaching out to one of my colleagues on the CUCM team, I wrote a document to help customers, partners and other engineers more quickly troubleshoot basic MediaSense problems. After writing and making some changes, I got an email this morning that it finally got published.
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